MTN Self Service Terminal (SST)

In fulfillment of our promise that our customers will be able to reach us at all times through diverse channels, MTN Nigeria has developed the MTN Self Service Terminal which is a Self Service Solution that allows customers resolve issues at their convenience without requiring an interaction with an MTN Customer Care Representative. The service is available and free for all Prepaid and Post Paid Customers in the following Locations.
The following services are available on the Self Service Terminal:
  • Perform a SIM Swap
  • PUK Retrieval
  • View Call Records
  • Resolve over- scratched PIN
  • MTN Product Information
  • Balance Enquiry
  • Tariff Plan Migration
  • Call Forwarding
  • Fill User Feedback Form

All the customers need do is to walk into designated walk- In Centers and Serve themselves!
Click here for Frequently Asked Question.

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