MTN Mobile Self-Care App

Enjoy a greater level of convenience and control of your mobile account with the new MTN mobile self-care application.
What is the MTN Mobile Self-Care App?
The MTN mobile self-care application is an app that you can download on your phone and use for managing your mobile account transactions from your phone real-time.
What can I do on the MTN Mobile Self-Care App?
You can easily perform the following transactions from your phone when you download the MTN mobile self-care app.
  • Check your account profile
  • Check your recent account recharges
  • Subscribe to a blackberry/Fastlink/mobile internet/simple surf data plan
  • Subscribe to MTN callertunez, music and games on MTN Play
  • Check available balance and expiry data of your BlackBerry/Fastlink/mobile internet/Simple Surf data plan
  • Perform a SIM Swap on your lost/stolen MTN line
  • Purchase airtime or pay your phone bills using your Interswitch ATM card
  • Retrieve your PUK code to unlock your SIM
  • Request for MTN Data Settings to manually connect to the internet
How can I download the MTN Self Care App?
To download the app, simply do one of the following:

1.     Send an SMS keyword "CARE" to 5018. (SMS is free). A link to download the app will be sent in an SMS to your phone.

2.     Visit the MTN Play wap portal ( to download the application.

3.     Call the MTN Customer Care on 180 or visit any MTNN Walk-in center to have the app link sent to your phone.

What devices can I use to download the self-care app?
The MTN Mobile self-care app works on all BlackBerry, iPhone and android devices as well as all low-end phones that support J2ME.
What is the memory size of the MTN Self Care app?
You need a memory size of 1.5MB to download this app on your iPhone and android operating handsets and a memory size of 285KB to download on BlackBerry and 150KB for J2ME operating handsets.
MTN Self-Care application is now available on Facebook. Click here to log into the MTN Self Care app on Facebook.

Frequently Asked Questions: MTN MOBILE SELF CARE APP

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