Contact Us

We are here for you 24/7
Our dedicated Customer Care representatives are available on a 24 - hour basis to attend to all your enquiries, complaints and basic service needs.

You can contact us in a number of ways:
  • Dial 180 from an MTN line, 23480310180 from other networks and +23480310180 from outside the country
  • Dial our self help service 181 from an MTN line, 23480310181 from other networks and +23480310181 from outside the country
  • Send us email on [email protected]  
  • Follow us on twitter on
  • Log on to facebook - Click on Customer Care page
  • Log queries via our Customer feedback form
  • Visit any MTN service Centre Closest to you
  • Write a Physical letter and send via MTN Walk - In Centres pan Nigeria to the address below:: The Customer Care Manager
    MTN Nigeria Communications Limited
    Maritime House
    Apapa-Oshodi Expressway
    Apapa, Lagos

MyCustomer®...Our promise to serve

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