FirstMobile app halts banking hall traffic
A banking app targeted to reduce customers’ traffic by as much as 75 per cent has been launched.
The app named FirstMobile, was launched by First Bank of Nigeria, recently in Lagos, with a target of not only reducing human traffic from branches, but also reduce drastically pains associated with long queues, even at Automated Teller Machines (ATMs) points nationwide.
During a demo session with ICT editors in Lagos on how the app works, the bank explained that it is a convenient way of banking, adding that it is stress-free and secure banking platform. It said unlike its predecessor, FirstOnline which requires the use of tokens and generation of transaction codes each time a transaction is to be carried out, FirstMobile does not, adding that it is designed for transactions below N50, 000. It added that over 230,000 downloads have been experienced in less than three months of its development.
According to the First Bank, the steps to start are simple, adding that it begins with the free download of the app from the stores on BlackBerry, Apple, Android smartphones.
The next step is to use either the naira MasterCard or Verve card details and personal identification number (PIN) to register for the service, adding that a one-time-password (OTP) will be sent to your registered phone number with the bank to conclude the registration.
According to the lender, the next step is to choose a PIN for logging into the App, called mPIN (a five digits number). The next step is to choose a Transaction PIN (four digits) for authorising transactions on the app and also put personal security questions and answers for support purpose. It warned users not to forget any of these credentials as they are very important as the user interacts within the app, adding that app can be accessed 24 hours a day, seven days a week from anywhere in the world.