Recovery from Windows 8

If Windows 8 opens correctly, perform the following steps to start a system recovery from the Windows 8 Start screen.
  1. Turn off the computer.
  2. Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord.
  3. Turn on the computer.
  4. From the Start screen, type recovery manager to open the Search charm, and then select HP Recovery Manager from the search results.
    If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. If a User Account Control window asks if you want to allow the program to make changes to the computer, click Yes.
     NOTE:
    You can also open HP Recovery Manager by pressing Ctrl+Alt+R.
  5. Under Help, click HP Recovery Environment.
    Figure : Recovery Manager Main screen
    Recovery Manager Main screen
     NOTE:
    Your Recovery Manager screen may not look identical to the one shown here.
  6. Recovery Manager asks you if you want to reboot and enter the recovery environment. Click OK.
    The computer restarts. If the recovery partition on the hard disk drive is functioning correctly, the Recovery Manager screen displays.
    Figure : Confirm System Recovery
    Confirm System Recovery
  7. Under Help, click either Minimized Image Recovery to restore only the operating system, drivers, and some software, or click System Recovery to restore the computer to its original factory configuration. Depending on the configuration of your computer, the option of Minimized Image Recovery might not be available to you.
  8. Figure : HP Recovery Manager main screen
    Recovery Manager main screen
  9. When Recovery Manager prompts you to back up your files, select a backup option:
  10. The HP Recovery Manager Welcome screen displays. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes.
  11. Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord.
  12. Select Recover without backing up your files, and then click Next to continue.
    Figure : Recover without backing up your files
    Selecting  recover without backing up your files
    HP Recovery Manager prepares the computer for recovery.
     NOTE:
    This process can take as long as 30 to 45 minutes. Do not interrupt HP Recovery Manager during the recovery process.
    Figure : System recovery progress
    Recovery process
  13. When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process.
    The computer restarts several times during the recovery. This is normal. Do not close, shut down, or disconnect the computer while HP Recovery runs.
    Figure : Recovery preparation complete
    Image of Recovery Preparation is complete
  14. Recovery Manager reformats the Windows partition and reinstalls the original software.
  15. After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup.
    Figure : Recovery complete
    Image: Recovery is complete
  16. Once the setup is complete, turn off the computer, reconnect all devices and cables, and then turn on the computer.
  17. Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery.
  18. Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up.

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