• Check - HOW TO RETREIVE YOUR MTN STOLEN OR LOST SIM CARD QUICKLY




    To be able to retrieve your lost MTN sim, all you
    have to do is a sim swap and in a matter of
    hours, MTN will help you replace your sim. So
    how do you do this

    FIRST STEP
    Goto this website http://www.mtnonline.com and fill in your details in the online sim swap form 

    1. Title
    2. First Name
    3. Last Name
    4. E-mail Address
    5. Birthday
    6. Alternative number 
    7. INFORMATION ON OLD LINE

    a. (STOLEN / LOST / DAMAGED)
    b. Was your MTN line Stolen? Lost? Damaged? 

    8. Enter the phone number of the stolen/lost/
    damaged line
    9. LINE OWNERSHIP VERIFICATION (CUSTOMER
    MUST ANSWER AT LEAST 2 QUESTIONS CORRECTLY)
    - How much credit did you load when you last
    recharged? * what 3 GSM numbers do you frequently dial? please insert the full phone
    number e.g 0803000000
    10.INFORMATION ON NEW LINE TO BE USED FOR THE
    SWAP 

    11. Please provide the number of the new line or
    Kit Number on the pack of the new Prepaid
    Welcome Back, that you bought for this Welcome
    Back/ SWAP. (Phone number of the new line,
    starting with 0803 0r 0806 or 0703 or 0706 or
    0813 or 0816 

    Note that you will need to buy a new mtn sim ard but don't insert it in the phone
    first until you have done the sim swap. 
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